(502) 499-4747

Shipping & Returns

Cancellation/Refund Policy

Return and Refund Policy Our number one goal is customer satisfaction! If you feel that you are entitled to a refund, please send your purchased item(s) back to us within 30 days of receiving them. We will be unable to refund any purchases after 30 days have passed. Shipping costs cannot be refunded. Once the returned product is received, we will apply credit to your original method of payment. Please note that it may take up to 30 days for the credit to appear on your statement. Exchange If an item arrives damaged, we will replace it. Please send an email to us upon receipt of the item at  info@hempwellnessfarm.com before sending product back to Hemp Wellness Farm, 2304 Hurstbourne Village DriveSuite 1000, Louisville, KY 40299

Shipping

We fulfill orders as the come in. This policy may be delayed during peak shopping times and may delay your order 1-4 business days from being shipped. If an item is on back order, there will be a delay in your purchase, and you will be contacted by customer service. All orders are shipped with tracking information. For large orders, insurance and a signature will be required to deliver the item(s). We ship with USPS, UPS, and Fed Ex depending on best available price.

Contact us for tracking info.